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Our Policy

Software downloads and updates are free for the first 2 years. After that period, bug fixes will be free but new software may have a fee.


Typical Response Time

  • Monday - Friday 9am to 5pm Pacific Standard Time within 2 hours
  • Off Hours, Saturday, Sunday within 24 hours

NOTE: if you do not get a timely response, please call us directly 925-606-7044.